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Change in action

We’ve worked on a wide range of digital projects, from helping roll out a new payment system at an airport to building a tool to onboard new customers faster. Here are a few standout projects our team has helped with.

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Mapping the full customer journey

The CEO of an <insert company type> came to us and said, “We need to connect the thread of what our customers do, across every way they interact with us, from sales to the call center.” Problem is, they were collecting customer data across six tools, none of them connected.

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Mapping the full customer journey

Getting to 98% digital clarity

Two of our team members helped manage a three-year digital transformation at a large <this type of company>. In the first 8 months, surveys showed that only 56% of people were clear on where the org was going. By the end, 98% of employees were on board.

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Getting to 98% digital clarity

Future-proofing a legacy brand

A local credit union had been serving its community for 50 years. Now, it wanted to set itself up for the next 50. So they came to us and asked for a new website and app. This was a great start, but we spotted a few more quick wins for their brand.

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Future-proofing a legacy brand

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